Terms & Conditions

Ramsey Succulents - Terms & Conditions

Last Updated: [3/4/25]

Welcome to Ramsey Succulents! By using our website, purchasing our products, or engaging with our services, you agree to the following terms and conditions. Please read them carefully before proceeding.

1. General Terms

Ramsey Succulents operates as an online succulent business, providing live plants, accessories, and related products. By placing an order, you confirm that you are at least 18 years old or have parental consent to do so.

2. Product Descriptions & Variations

  • We strive to provide accurate descriptions and images of all succulents. However, due to natural variations, the plants you receive may differ slightly from the photos.

  • Sizes, colors, and shapes may vary due to seasonal growth and natural differences in each plant.

  • If you have specific preferences, please contact us before placing an order.

3. Order Processing & Shipping

  • Orders are processed within [3] business days.

  • Shipping times vary based on location and carrier delays.

  • We are not responsible for delays caused by carriers, incorrect addresses, or extreme weather conditions.

  • Customers must ensure their shipping address is correct before checkout.

  • We are not responsible for damage due to improper handling after delivery.

4. Returns & Refunds

  • Due to the nature of live plants, we do not accept returns. However, if you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos for review.

  • Refunds or replacements are issued at our discretion.

  • We do not offer refunds for plants that perish due to improper care after arrival.

5. Toxicity & Safety Disclaimer

  • Some succulents, such as Mother of Thousands, may be toxic to pets or children. Customers are responsible for researching plant safety before purchasing.

  • Ramsey Succulents is not liable for any harm caused by plant ingestion or contact.

6. Privacy Policy & Data Protection

  • Customer information is collected for order fulfillment and will not be shared or sold to third parties.

  • Payment details are processed securely through Shopify’s encrypted payment system.

7. Intellectual Property

  • All content, images, and branding on Ramsey Succulents’ website are owned by us. Unauthorized use, reproduction, or distribution is prohibited.

8. Limitation of Liability

  • Ramsey Succulents is not responsible for indirect, incidental, or consequential damages arising from the use of our products.

  • Our liability is limited to the purchase price of the product.

9. Dispute Resolution

  • Any disputes will be handled through negotiation first.

10. Changes to Terms & Conditions

  • We reserve the right to update these terms at any time. Continued use of our website constitutes agreement to the latest version.

For any questions, please contact us at ramseysucculents@gmail.com